ORDER INFORMATION
Q: Where does our store accept orders from?
A: We are able to accept orders all over the world.

ORDER CONFIRMATION
Q: How will I know if my order is confirmed?
A: If you provided a valid email address during the Checkout process, you will receive two emails after your order is placed. The first confirms the details of your order. The second email notifies you that your order has shipped and also contains an order tracking number.

CHANGES TO YOUR ORDER
Q: Can I make changes to my online order?
A: Yes, you can, but please contact us via email within one business day. Cause your items are typically processed and shipped within one business day after we receive your payment.

SHIPPING TIME ESTIMATES
Q: When is my order shipped?
A: Orders placed during regular business hours (Monday through Friday, 8:00 a.m. to 6:00 p.m.) are typically processed and shipped within one business day. Once an order has processed, delivery time depends on the chosen shipping method and post office, usually you will receive your goods in 7-12 business days.

TRACKING YOUR ORDER
Q: How can I track the status of my order?
A: Your tracking number will be included in your shipment confirmation email. If you are registered at Online store, and you placed your order through your online account, simply Sign In with your Username and Password and go directly to the Order History section. Follow the link directly to the USPS site and enter your tracking number. NOTE: It may take up to 48 hours before your tracking information is available online.

OUT-OF-STOCK ITEMS
Q: What if I place an order and online store doesn't have the item in stock?
A: While we make every effort to maintain an ample supply of our stock, occasionally we run out of certain items. Out-of-stock items will be removed from your original order total and a revised total will appear in your shipping confirmation email. Unfortunately, we are unable to accept back orders at this time.

EXCHANGE AND RERUEN
Q: If i dissatisfied with my items?
A: If you are dissatisfied with your items, you should return the products within five days of receipt for exchange or refund (*If the size problem, we only accept for exchange, but not refund.).

Making a returns or exchanges are easy using USPS.You must send your returned package via your own expense and provide us with a tracking number cause all the items are the lowest price. Refunds are made in the Credit card or other payment and may take up to ten business days to process after we receive the tracking number for the returned goods. Please note card refunds may take up to ten business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately we are unable to influence this.

Kindly include when you contact us the following information. This will expedite the processing of your return.
*Your order number, your full name, and the date the order was placed and received
*A list of the product(s) to be exchanged or refunded
*The reason for the return of the products

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